Morrisons Utility Services - Body Worn Video For Utility Management

Case Study Background

Morrison Utility Services is committed to the safety and well-being of its employees and all who come into contact with their business. They operate from one key statement of intent:

‘Nothing that we do is so important that we cannot find the time to do it safely’.

Recognising that good health and safety performance is critical to their business's success, each Morrison Utility Services employee is responsible for getting health and safety right without compromise.

WCCTV Body Worn Video Cameras

The Challenge - Workforce Safety

To assist with their health and safety innovations, Morrisons Utility Services wanted a mobile video solution that could provide evidence on how their team approaches safety when working on highway projects (NRASWA), including excavation works where other utilities are present.

In addition, they wanted to protect their operatives working on public utilities who have been prone to abuse from drivers and residents due to road closures and/or the noise created by their vital work.

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The Solution - Body Worn Video Cameras

Morrisons Utility Services approached WCCTV to partner with them on a proof-of-concept trial that aimed to demonstrate the effectiveness of Body Worn Cameras for de-escalating confrontations and recording evidential footage for health safety review purposes.

WCCTV's UK manufactured body cameras were the ideal solution for both applications. The device's front-facing screen proved to be a particularly effective deterrent to confrontations, while the quality of video and audio recorded was perfect for review purposes.

WCCTV Body Worn Video Cameras

The Result - Reduction in Incidents

The WCCTV Body Worn Cameras have had an immediate impact on reducing anti-social behaviour towards Morrisons Utility Services staff. With the reported number of verbal abuse incidents significantly decreasing since their introduction.

An incident in which an operational colleague was attacked was caught on camera, and the evidence has been passed onto police for potential prosecution.

The devices have also had a positive impact on increased adherence to safe working practices and excavation practices and provided invaluable footage for review and health and safety briefings.

The trial's successes have led to the cameras being adopted on larger scale projects across the business.

The Quote

“The WCCTV Body Worn Camera is the natural evolution of onsite safety."

"They offer assurances for the employer and safety for the employee. The cameras use is boundless, and I am sure that we will utilise the WCCTV Body Worn Camera in many other parts of our business.”

Construction Manager, Morrisons US

How Body Cameras Help Reduce Aggression and Attacks on Key Workers

During the COVID-19 pandemic, many of the UK's key workers have faced increasing aggression from the general public. Learn how WCCTV's body worn cameras have helped those on the frontline.