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Licensed Attendance for Verified CCTV Alerts
When your CCTV system detects suspicious activity out of hours, someone needs to attend. WCCTV’s mobile keyholding service ensures that person isn’t you or your team.
Available exclusively to clients using WCCTV's temporary CCTV solutions, this service provides rapid on-site attendance from a licensed professional who investigates the cause of the alert and takes appropriate action based on pre-agreed instructions.
They act as your physical presence, managing access, checking for signs of intrusion and reporting back clearly.
If needed, they will liaise with the police, contractors or site contacts to make sure the situation is handled safely and efficiently.
It’s a safer, smarter way to deal with security events without pulling your team away from their priorities.
Trained Security on the Ground When It Counts
When an alert is triggered in the middle of the night, your staff don’t need to attend. A licensed professional handles the situation while your team stays focused on their work.
Keyholding operatives are trained and ready to attend quickly. They know how to assess risk, secure the area and take appropriate next steps without delay.
Sending an employee to a potential break-in puts them at personal risk. With mobile keyholding, licensed security staff handle that responsibility instead.
Every response is documented. You receive a report detailing what triggered the callout, what actions were taken and any follow-up that’s required.
Keyholding strengthens the impact of live video monitoring. When an operator confirms a threat, they can escalate to a professional who’s already on standby to attend.
No matter where your site is located, WCCTV provides consistent service through trusted partners with local response capability.
Because we only offer keyholding for our own systems, everything works together: no third-party setup, no integration issues, no missed alerts.
Here’s What Happens When There’s an Alert
When your CCTV system detects suspicious activity outside working hours, our live video monitoring team will confirm the validity of the threat and escalate by dispatching a mobile keyholding operative to attend the site.
They arrive quickly, access the property using pre-agreed keys or codes and follow a clear response procedure tailored to your site.
That could include checking for signs of intrusion, locking down access points, speaking to emergency services or waiting on-site for contractors or management.
Once the situation is resolved, you receive a report outlining what happened, what actions were taken and any next steps required.
With WCCTV's keyholding service working in conjunction with our CCTV units and live monitoring, your security is handled end-to-end.
You stay informed, your sites stay protected - all without the late-night call-outs.
Built to Support Multiple Sectors and Situations
WCCTV’s mobile keyholding and alarm response service is used across a wide range of sites where professional out-of-hours attendance is essential, including:
Construction and demolition firms needing rapid incident response without pulling staff off-site
Local authorities managing remote buildings, depots or public spaces with limited overnight access
Critical infrastructure operators requiring secure site checks during outages or maintenance
Event organisers securing temporary venues and needing reliable escalation if an alert is triggered
Traffic management contractors overseeing short-term roadworks and needing after-hours response
Property managers protecting vacant buildings and repossessed assets with no on-site personnel
Utilities and civil engineering teams managing essential infrastructure without dedicated security staff
If your CCTV detects a threat, mobile keyholding ensures someone is ready to deal with it so you don’t have to.
Professional Response That Matches Your Risk
Trusted, Reliable, Fully Integrated
WCCTV delivers mobile keyholding as part of a fully managed CCTV service, ensuring complete integration between our rapid deployment CCTV Towers, alerts and physical response.
There’s no need to coordinate with separate providers or manage multiple contracts, we take care of everything from start to finish - allowing you to focus on the job at hand.
Our keyholding partners are trained, licensed professionals who follow a clear response plan tailored to your site.
Whether you operate in one location or across multiple sites, you receive consistent, reliable support with clear reporting after every callout.
With 20 years of experience, nationwide reach and a track record of protecting complex, high-risk environments, WCCTV provides more than just a response. We provide peace of mind.
Contact us
An easier way to manage your security and surveillance requirements is just a quick contact form away. Contact our security experts and let us know how we can help.
Is WCCTV Keyholding and Response a Standalone Service?
No. WCCTV’s mobile keyholding is only available to clients using our CCTV systems. This ensures a fully integrated response and consistent service.
What Happens When an Alert Is Triggered?
A licensed operative is dispatched to site, gains access using pre-agreed instructions and carries out a full inspection. They manage the situation and report back clearly.
Do I Need to Provide Access Details or Keys?
Yes. We arrange access details as part of the initial setup. This could include physical keys, gate codes or instructions for on-site contact.
How Quickly Can Someone Attend Site?
Response times vary by location, but our teams are positioned for rapid attendance. We work with trusted professionals to ensure consistent coverage across the UK.
Will I Receive a Report After a Callout?
Yes. After every visit, you receive a clear report detailing what triggered the response, what was found and what actions were taken.
What Are the Benefits of Using Mobile Keyholding?
It removes the need to send your own staff, reduces risk, and ensures that all alerts are handled professionally, even during unsociable hours.
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