WCCTV Heartbeat

What is the WCCTV Heartbeat?

WCCTV’s Heartbeat diagnostic service ensures the correct operation of your WCCTV systems (Redeployable Domes and Rapid Deployment Towers) by remotely checking the cameras' health status.

It is a comprehensive health, status and operation checking application that automatically detects any issues with your system - allowing for swift corrective action to be taken.

What does WCCTV Heartbeat detect?

Connection Issues: We will report if your WCCTV system's connection fails or the system goes offline.

Camera Failures: We can detect if a camera has developed a fault or has been tampered with.

Hard Disk Failures: We can detect any hard disk failures or if the system stops recording.

Recording Issues: Reports if the system records for less time than expected.

Time & Date Inaccuracy: Reports when the time is incorrect or tampered with.

Features and Benefits

• Ensure your CCTV systems are operating correctly

• Ensure your CCTV systems are configured to your specification

• Identify issues quickly and reduce downtime

• Save your company time and resources

• Maintain CCTV department KPIs

• Reduce call outs

• Combine with a WCCTV Smart Switch to instantly solve up to 90% of downtime issues remotely

For more information on Heartbeat - the Proactive CCTV System Diagnostics application - contact WCCTV on 0800 470 4630 or sales@wcctv.com