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Greater Manchester Fire and Rescue Service

Background

Greater Manchester Fire and Rescue Service is one of the largest Fire and Rescue Services outside London with over 2,100 members of staff and 41 fire stations. They cover an area of approximately 500 square miles and a culturally diverse population of 2.5 million people.

From modern inner city developments to traditional mill towns, Greater Manchester is made up of ten very different districts - Bolton, Bury, Manchester, Oldham, Rochdale, Salford, Stockport, Tameside, Trafford and Wigan. GMFRS has a vision to make Greater Manchester a safer place by being a modern, community-focused and influential Fire and Rescue Service.

The Challenge

Greater Manchester Fire and Rescue Service (GMFRS) had traditionally used satellite communication systems to remotely view and assess fire incidents from their command vehicle.

However, given the size and weight of satellites, smaller fleet vehicles were unable to support this method of transmission. Additionally, the cost of such systems is highly restrictive.

GMFRS sought a cost-effectively and convenient alternative method of transmitting live images from incidents. 

The new system would also have to be capable of integrating with the existing cameras fitted to the vehicles, and be able to transmit video back to Silver Command at GMFRS HQ.

The Solution

WCCTV provided Greater Manchester Fire and Rescue Service with a truly bespoke Silver Command monitoring application, the WCCTV 4G Nano.

The WCCTV’s 4G Nano is a 4G-enabled  DVR unit that can be integrated with any IP camera for multiple bespoke surveillance applications.

The unit contains a removable compact flash card (up to 128 GB) for digital evidential quality recording. Users can remotely access live and recorded video and audio via 4G technology. Automatic fall-back to 3G provides optimal flexibility.

Two command support vehicles, based in Hyde and Atherton, were fitted with the WCCTV 4G Nano, which they were able to connect to their existing camera to provide better situational awareness for the Senior Commanders.

GMFS Collage

The Result

Follow a successful trial, GMFRS purchased the system which has now been in use on command vehicles for 6 months.

The WCCTV 4G Nano is compact enough to integrate into smaller, fast response vehicles, allowing the Senior Officers in the emergency services Command Support Room (Silver Command), to view incidents quicker, allowing a more effective overview of situations and a faster decision response time.

The 4G Nano also delivered significant cost savings against the satellite-based systems GMFRS had previously used.

"WCCTV’s Nano has been highly successful working alongside our existing camera system, it’s given us an economical and resilient approach to live streaming which has proven vital in fire and training incidents. Much more reliable than our older, satellite methods, we have a much better overview of situations, allowing us to make more informed decisions on actions to be taken. I’d highly recommend WCCTV after providing us with a great solution backed up by great customer support."

Watch Manager - Greater Manchester Fire and Rescue

Related Links

WCCTV 4G Nano

WCCTV V4 Compact

Public Sector CCTV

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